Illes Balear Steam: Commitment to Responsible Social Gaming

At Illes Balear Steam, we are dedicated to promoting responsible gaming as part of our commitment to customer care and social responsibility.

We believe it is our duty to ensure you enjoy your experience on our platform while remaining mindful of the potential risks associated with PC gaming if not approached with control.

To help you maintain a safe and enjoyable gaming experience, we support responsible gaming and offer tools for players who wish to manage their gaming habits effectively.

1. Stay in Control

Gaming should be a fun pastime. Follow these tips to help you manage your gaming experience:

• Gaming is a form of entertainment and should be enjoyed in moderation. It should not be used as an escape from reality or as a way to earn income through prizes.
• Be mindful of your time. While we’re thrilled to have you, gaming should not dominate your day. Treat it like any other recreational activity, such as going to the movies or bowling.
• Utilize our game management tools. If you need a break, you can pause your gaming session anytime by following the instructions in Section 2.
• If you feel you’re playing excessively, consider the self-assessment questions in Section 3 to evaluate your habits.

2. Taking Control

We encourage responsible gaming by offering a range of features designed to help you stay in control.

Self-Exclusion and Account Closure

If you feel the need to step away or suspect your gaming has become problematic, you can exclude yourself from Illes Balear Steam using the tools in the "Profile" section of our website. You can choose from the following options:

• Permanent Self-Exclusion: By selecting "Permanent Block," you will be indefinitely restricted from accessing our platform. This action is irreversible.
• Temporary Timeout: Select a specific timeframe for a break, after which access to the platform will automatically be restored.

These options take effect immediately. If you can still access the platform afterward, notify us immediately via email.

During self-exclusion, you will not have access to our platform. If you require your account history or other information, please contact customer support via email. Additionally, you will no longer receive marketing communications from us during this time.

We recommend seeking similar exclusion measures from other gaming platforms and adjusting your social media preferences to avoid related content.

Illes Balear Steam reserves the right to impose permanent or temporary exclusions at our discretion if there is evidence suggesting potential gaming-related issues.

Account Closure

If you wish to close your account, please send a written request to our customer service team at illesbalearsteam.com. Illes Balear Steam retains the right to close accounts at our discretion, though all prior contractual obligations will be honored.

Exclusion for Non-Registered Players

If you do not have an account but wish to exclude yourself from our platform, email illesbalearsteam.com with your full name, address, email, and age. This exclusion will take effect immediately and can only be revoked seven days after submitting a written request.

Activity Reports

You can review your gaming and transaction history via the "Game History" and "Transaction History" sections of the platform. For further information, contact customer support.

3. Self-Assessment

If you or someone you know is struggling with gaming habits, consider the following self-assessment questions:

• Do you frequently think about gaming or plan your next session?
• Have you hidden or lied about your gaming habits?
• Do interruptions during gaming sessions make you angry?
• Have you lost sleep or skipped responsibilities to play?
• Do you feel guilty or ashamed about your gaming habits?
• Has gaming led to conflicts in your relationships?
• Have you neglected hobbies or social activities for gaming?

If you answer "yes" to multiple questions, you may be experiencing challenges with gaming. Contact the support organizations listed in Section 4 for guidance and assistance.

4. Support Organizations

If gaming has negatively impacted you, consider reaching out to Computer Gaming Addicts Anonymous (CGAA) at [email protected]. Note that CGAA is an independent organization and not affiliated with Illes Balear Steam.

Player Protection Policy

1. Protecting Minors

To ensure online safety for children, we encourage the use of parental controls and filtering software to prevent minors from accessing inappropriate content.

2. Tips for Parents

• Keep your login credentials secure.
• Supervise device usage by minors.
• Use filtering software to block access to unsuitable material.

3. Tips for Players

• Make an informed decision to play.
• Set a budget before gaming.
• Avoid playing under the influence or as a coping mechanism for stress or addiction.